# Login

[](/en/operations/login.html.md "View as Markdown") 

## MFA reset

If you have lost your MFA information you can request it reset from Vespa.ai Support.

To reset MFA for a user, contact [support@vespa.ai](mailto:support@vespa.ai) with the user's email address. Support will send a verification code to that email address as part of the reset process. Once received, the code must be returned to support — along with explicit confirmation that the MFA reset is authorized — before the reset can be completed.

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